Resources

When You Hear the Word “Turnover” What’s the First Thing that Comes to Your Mind?

Filed Under Governance, Misc

Posted October 1, 2012

Unhappy employees might be thinking high turnover rates are the sign of miserable work conditions. Salespeople might be thinking low turnover in sales is a sign of inefficiency. Broncos fans might be thinking three turnovers in the first quarter is a sign of….well, not sure how to finish that sentence. I, on the other hand,Go to Resource

CCIOA Corner—Unit Boundary Reallocations

Filed Under Governance

Posted October 1, 2012

Have you ever been confronted with a situation where an owner who owns two adjacent units wants to merge the units together, or a situation where two owners want to reallocate their unit boundaries? If so, Section 212 of CCIOA provides guidance with respect to this process if your declaration is silent. Keep in mindGo to Resource

Meeting Moment – Using Neutrals

Filed Under Governance, Meetings / Action Without Meetings

Posted October 1, 2012

Often some of the most challenging questions a chair must handle during an annual meeting come from members of the “opposition” who don’t believe the board is being fair to them, and who are afraid their rights will be violated by something that happens at a meeting. When owners take this type of concern toGo to Resource

Difficult People: How Do You Deal with Them?

Filed Under Enforcement and Fines, Governance, Meetings / Action Without Meetings, Misc

Posted October 1, 2012

How do we as humans deal with people who yell and scream at us or refuse to be rational? You know the type, adversarial, manipulative, inflexible, unreasonable, irrational. For most people, the answer is “We don’t”. If given the choice, most of us choose not to work with people like this. We don’t socialize withGo to Resource

The Vicious Cycle of Collections and a Solution: Acceleration!

Filed Under Collections, Litigation

Posted October 1, 2012

Situation: On January 10, 2012, your association obtains a judgment against a homeowner for the balance, as of that date, of unpaid assessments, late fees, interest, attorney fees, and costs. In June of 2012, through a wage garnishment, the judgment balance is collected. Success? YES and no. Problem: The homeowner has erroneously believed that becauseGo to Resource

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