Characteristic #7 in our series on servant leadership is conceptualization. Webster’s defines conceptualization as a process of forming an idea by mentally combining all of its characteristics or particulars. In association leadership this translates into dreaming, thinking big, being creative and not getting bogged down in the day-to-day operations of the association. AsGo to Resource
Category: Community Associations Miscellaneous
Thomas Jefferson said “It takes time to persuade men to do even what is for their own good.” And so is the struggle of a true servant leader. Persuading owners to approve a special assessment or to support an amendment to the declaration can be difficult for many board members and especially soGo to Resource
Empathy is the ability to experience and relate to the thoughts, emotions or experiences of others. Empathy is more than just sympathy, which is being able to understand and support others with compassion or sensitivity. Just like with listening, empathy is not passive. It requires self-reflection and self-control. Start by letting go ofGo to Resource
Fidelity insurance coverage is also known as “employee dishonesty” coverage. It is an insurance policy meant to protect associations from loss of funds resulting from dishonest acts of its employees, directors, officers, and/or management company affiliates. In plain English, this type of policy protects associations from getting its money stolen by “one ofGo to Resource
In Part 5 of this series, I want to talk about listening effectively. Did you hear what I said or did you just hear you need to listen? Effective listening is a skill which is not passive. It takes action on your part and it isn’t something that many leaders do well. EffectiveGo to Resource