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Recent Publications by ACL

The Listening Servant

Filed Under Community Associations Miscellaneous
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In Part 5 of this series, I want to talk about listening effectively.  Did you hear what I said or did you just hear you need to listen?  Effective listening is a skill which is not passive. It takes action on your part and it isn’t something that many leaders do well.  Effective listening isGoGo to Resource

Servant Leader’s Stewardship

Filed Under Community Associations Miscellaneous
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If you are following this series on Servant Leadership, you may be wondering about the term itself. Servant Leadership is based on the premise of being a leader in a nonprofit organization, which has some differences from leadership in a for-profit corporation. The primary difference is that you are entrusted with the assets of theGoGo to Resource

What To Do If Your Association is Sued

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First, take a deep breath. Second, remember that associations should seek to avoid disputes and lawsuits wherever possible through effective communications, fair dispute resolution practices, and good governance. But in our litigious American society, it is a fact of life that lawsuits are filed by, and against community associations. When the association is on theGo to Resource

Preserving Evidence – What Does it Mean and How do you do it?

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This article summarizes the reasons why community associations need to have systems in place for preserving evidence.  Associations are routinely involved in disputes, claims and litigation, such as accidents, covenant enforcement, construction defects, assessment collections and contract disputes.  Recognizing this reality, associations must have internal systems and controls to preserve information, data and documents whichGo to Resource

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