Communications—When is it Enough, When is it Too Much, and When is it Too Little?

Many boards have learned the hard way that owners create their own “reality” when they are not provided with information.  Most often, this “reality” is distorted and nowhere near the truth, but changing these perceptions is very difficult if not impossible.  These perceptions lead to distrust of the board and oftentimes allegations of wrongdoing.  So how do you adequately communicate with the membership to avoid these types of perceptions and “realities”?  And can a situation exist when the board or management is communicating too much?  Join us for this webinar if you’re wondering how to communicate with your owners to keep everyone (or almost everyone) in the know and avoid these altered realities.

This class is designed for community association managers, if you are not currently a manager please contact our office (contact information below) to see the availability for this class.